How to use your account

1. Open Mi espacio (My account). Choose «Crear mi cuenta» (create my account) with email and password, or «Continuar con Google» or «Continuar con Microsoft». Apple sign-in is not available yet.
2. With email and password, fill in the requested details, use at least 12 characters and confirm your email if asked. Also check your spam folder.
3. With Google or Microsoft, always use the same account. A different email may create a separate account and does not inherit administrative permissions.
4. Complete your legal identity and public name. Your national ID or passport is used to avoid duplicate registrations; choosing a public name does not publish your documents.
5. In your first session you will see the welcome video and this guidance. Afterwards you can replay the video with its button and read the guide from «Ayuda» (Help), even on another device.

• Professionals: artistic, technical and specialized crew. Select your roles and describe your experience.
• Services and production: individual, service company or production company. A company can have more than one role in the same file.
• Only enter information you can support. If you don't know something, ask for guidance; don't make up numbers or dates.

Registering several companies with the same account

Your account is personal and can hold your professional profile and several companies related to you. You can register as many related companies as you need; there is no limit of two. You don't need another user or email for each company.

1. Go to Mi espacio (My account) with your usual account and choose «Registrar una empresa o actividad» (register a company or activity) under «Servicios y producción».
2. Enter the company's legal name, tax ID (RNC) and details. State your relationship and the capacity in which you act, for example Manager or authorized representative.
3. Attach that company's documents, save your progress and submit the form. To register another company, return to the same option after finishing the previous submission.
4. Each company will have its own file, documents, review status and expiry dates under «Mis expedientes enviados» (my submitted files). Your personal data and professional roles remain separate from your relationship with the companies.
5. Before registering a company again, check whether it already appears in your account. If it does, open its file to update data or replace documents; do not create an additional file for an update.
6. If your ID is already linked as a representative, the same private file is used and you don't need to upload it again. If the link is missing, ask the team to review the connection with your personal file.

Company data and documents are kept private. Being a company's Manager or representative does not grant site Administration permissions.

We accept PDF, JPG and PNG files of less than 2 MB each. You can choose a file, use a photo or capture with the camera if your device allows it. If you use a scanner, save the result as a PDF or compatible image.

• Photograph the whole document, straight, with even light and no glare. Check text, stamps, signatures and QR codes before sending it.
• Image reduction saves space but cannot guarantee identical quality for every original. If it is not legible, capture it again; don't upload blurry documents just to meet the size limit.
• A PDF over the limit must be optimized or scanned at a suitable resolution. Don't remove required pages.
• Documents and identity data are kept private. The limit also applies to replacements; don't upload the same file several times.

1. Use «Guardar borrador» (save draft) to keep your progress. Resume it from «Mis borradores» (my drafts) in your account.
2. Review all steps, documents and dates. Accept the declaration only if the information is correct, and complete the security check.
3. Press submit once and wait for the result. A successful submission shows «Solicitud recibida» (application received) and its file number.
4. Check «Mis expedientes enviados». If the number does not appear, keep the draft and the error message; avoid creating another account or repeating a submission that already has a file.
5. The receipt and notices are sent to your registered email. If an email is delayed, first check the status in your account; don't assume the registration failed.

• Received · yellow: your application arrived and is awaiting review.
• Under review · gold: the team is reviewing data and documents.
• Correction required · red: read the note. When the correction is up to the applicant, use the options enabled in your file to correct and resubmit.
• Completed · green: the document review is finished. It does not mean hiring or a guarantee of work.

To replace a document, open «Mis documentos: descargar y actualizar» (my documents), select the document, choose the new file and confirm. Check the result and status. Previous versions may be kept as history; replacing a file does not automatically erase its history. If no correction or update option appears, ask the team for help.

• In «Mi perfil y ajustes» (profile and settings) you can change or adjust your photo, review your identity and change your password.
• If you forgot your password, use «Olvidé mi contraseña» (forgot my password) and open the most recent link. Don't share that link; save the new password on the recovery screen.
• You can turn courtesy reminders for SIRECINE or Commercial Registry renewals on or off. They use dates confirmed by the team: one month and fifteen days before expiry.
• You can download your available documents for your own use. Don't share other people's documents.
• The activity history opens and closes when you expand it.

Note the step, the approximate time, your file number and the message shown. A screenshot must hide passwords, recovery links and ID numbers. Don't send private documents through a public channel.

For access, correction, update or deletion of your data, write to privacidad@funglodefilms.com. The team will verify your identity through an appropriate channel. See the privacy notice (in Spanish) for current timeframes and conditions.